AI-Driven Semantic Analysis for Customer Experience & Knowledge Management

You may have heard that natural language processing can help gain a competitive edge, but consider that building a customized semantic analyzer and taxonomies is out of reach.

Our subject matter expert demonstrates how industry leaders are using NETVIBES data science solutions to easily automate analysis of data coming from various sources. Thanks to embedded AI, they’re able to glean market and competitive intelligence, extract attributes from technical documents and maintenance requests, and optimize the customer experience via the voice of the customer.

Why watch?  See how to make the most of your data to:

• Understand market opportunities to develop the right products
• Identify the right parts in engineering and design
• Improve product maintenance
• Increase customer engagement and loyalty
• Collect customers’ desires to make intelligent choices of how to enhance existing products to stay ahead of the competition